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How do AI agents find websites, products, services and business information?
Learn how to be machine-readable, agent-readable and trusted by AI.
Artificial Intelligence is changing how people discover information, products and services. Therefore, AI agents increasingly need more than webpages: they need structured information, reliable interfaces, trustworthy identities and secure ways to act, in a modular fashion.
Originally, the web was designed for people. The emerging Agentic Web must also communicate effectively with software capable of discovering information, making intelligent decisions and personalised choices based on your own lifestyle and carrying out tasks on your behalf.
Agentic AI is the next generation of AI, as it learns iteratively, refining its approach to better align with its defined objectives. Agentic AI reasons on the steps to take and the results of its actions, plans and acts on tasks in response to a question or prompt (not only from humans). Agentic AI uses tools and is able to collaborate with other agents, and it can be so proficient on a certain domain that it can act an integral part of a virtual workforce, in partnership with human workers.
We are entering an era where AI agents will not just assist you — they will decide for you. Business models need to evolve from optimising clicks (on a website) to earning trust from algorithms acting for consumers. How do you make your product or service ‘agent discoverable’? How do you build a business in a new world where the buyer is a AI model acting in someone’s best interest? What will happen to brand loyalty? Do you have to create a ‘customer experience‘ for people or their AI agents? Like it or not, as time goes by, the AI agent will be your future ‘new customer‘.
Explore the technologies and concepts behind Agentic AI and machine-facing digital trade.
Agentic commerce is not based on a single protocol. Different technologies address discovery, data access, commerce, authentication and payment.
A website may look excellent to a person while still being difficult to understand for an AI agent.
Agentic commerce requires more than useful information. Businesses must also establish reliable digital identity, infrastructure and transaction trust.
A checklist can establish that the required signals exist. An actual agent interaction can reveal whether those signals translate into a usable experience.
Klasker AITA combines observable technical signals with practical analysis of how digital information can support Agentic AI.
Academy AITA explains the technologies and methodology, but the Observatory applies those ideas to real websites, products and services.
Explore public evaluations and observe how Agentic AI readiness develops across different industries and businesses.
Explore ObservatoryLearn what matters, then evaluate how well a real website, product or service performs against the emerging requirements of Agentic AI.
Academy AITA is your learning hub for Artificial Intelligence Trade Analysis, combining public research with practical evaluation of the digital environment.